Privacy Policy

Zycor India Private Limited ("Zycor", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, contact us about projects, or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Contact information — such as your name, company name, email address, phone number, and project details when you reach out to us via email or other communication channels.
• Business information — such as organization details, site location, tender requirements, and technical specifications related to electrical infrastructure or EPC projects.
• Website usage data — such as browser type, device information, pages visited, referring URLs, and general interaction data collected through cookies or similar technologies.
• Account information — if you access our Planner Login portal, credentials and related account data may be handled in accordance with that platform's separate terms and policies.

2. How We Use Your Information

We use personal information for legitimate business purposes, including to:

• Respond to inquiries, project requests, and tender-related communications.
• Evaluate, plan, and deliver electrical infrastructure and EPC services.
• Improve our website, services, and customer experience.
• Maintain records required for compliance, safety, quality, and contractual obligations.
• Send relevant updates about our services, where permitted by applicable law.
• Protect against fraud, misuse, and unauthorized access.

3. Legal Basis for Processing

We process personal information based on one or more of the following grounds: your consent (where required), performance of a contract or pre-contractual steps, compliance with legal obligations, and our legitimate interests in operating and improving our business, provided such interests are not overridden by your rights.

4. Sharing of Information

We do not sell your personal information. We may share information only when necessary and appropriate, including with:

• Service providers who assist with hosting, analytics, communications, or IT support.
• Professional advisors such as auditors, legal counsel, or consultants under confidentiality obligations.
• Government authorities, utilities, or project stakeholders when required for tender execution, compliance, or legal purposes.
• Successors in the event of a merger, restructuring, or business transfer.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including to meet legal, regulatory, contractual, and safety requirements. Retention periods may vary depending on the nature of the information and our relationship with you.

6. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on applicable law, including India's Digital Personal Data Protection Act, 2023, you may have rights to access, correction, erasure, withdrawal of consent, grievance redressal, and other protections regarding your personal data. To exercise these rights, contact us using the details below.

8. Cookies and Tracking

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our site. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

9. Third-Party Links

Our website may contain links to third-party websites or services, including our Planner Login portal. We are not responsible for the privacy practices of those external sites. We encourage you to review their privacy policies before providing personal information.

10. Children's Privacy

Our website and services are intended for business and professional use. We do not knowingly collect personal information from children under 18 years of age.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when the policy was most recently revised. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• Company: Zycor India Private Limited
• Address: 219, Times Square Grand, Sindhu Bhavan Road, Ahmedabad, Gujarat, India
• Email: info@zycorindia.com